torsdag 26 februari 2009

Swedish postal services suck

Just a quick note, Swedish postal services suck. They are completely retarded to deal with. Since christmas, I've ordered 5 packages sent via "Posten", 4 of those are lost/stolen.

I've spent over 8 hours on hold and in phonelines to posten trying to report these different losses etc. If you read this, and use Posten for package delivery, or you are a company sending packages to Sweden, please use another service. A list of the packages that has been lost so far:

1. An Acer Aspire One + extra ram, stolen over 1,5 months ago, still haven't received payment for the laptop. According to my research, it could be up to 4-5 months before they get their thumbs out of their asses and pay money to me.
2. Electronics, it was delivered to package delivery, but i never got notified, and after 7 days it was returned -- packages are supposed to be left for 14-30 days, and you're supposed to get notified. Elfa was kind enough to repay me in full.
3. Cell phone, it was delivered in Alvesta since posten claims it's my closest pickup point. For those not knowing, Alvesta is 300-400km away from me. Again, no notification. No payment done in advance.
4. Replacement cell phone, sent over a week ago. Still no notification, possibly gone?

As you can understand, I'm not happy with the services. The only package that I did receive? It was sent with inWarehouse to their own pickup point, 1,5km extra travel to pick it up, but sooo worth it.